Advice Centre Home
Sussex Cookers welcomes you to our advice centre. We are here to help our customers identify and diagnose faults with their appliances as well as provide additional technical information which could be useful to engineers fitting various bespoke spares.
We welcome you to email or call on +44 (0)1273 420134 if you need help with your appliance. In order for us to help your enquiry we ask that you have the model and Serial Number of the appliance to hand when calling. We have guidance on our site to assist you in locating these numbers.
We have a wealth of expertise on cookers (gas and electric) so do please contact us for advice. We are very experienced at helping customers of all levels of competence and will always endeavour to understand your needs and to use language you can understand.
It should be noted that all work carried out on appliances should be done by suitability qualified engineers complying with your local laws.
Within the UK, engineers performing work on gas carrying components need to be registered 'Gas Safe', you can look up Gas Safe engineers in your area on http://www.gassaferegister.co.uk/