My Oven is totally dead, why?
First things first, check the electricity supply and make sure it hasn't tripped the RCB (Residential Circuit Breaker).
The next step is to check that the timer is not set to 'Auto', which you can read about in our section called 'Nothing's Working'.
Finally, it has become increasingly popular for builders to reduce costs by not installing a proper 30 Amp cooker supply, instead placing ovens on a 13A socket and plug. The problem is that invariably the socket will be behind the oven and you have to take the oven out from its housing to check the fuse. If the fuse is not a problem, check the mains cable with a meter - ensure you do not test the cable live!
We welcome you to email or call on +44 (0)1273 420134 if you need help with your appliance. In order for us to help your enquiry we ask that you have the model and Serial Number of the appliance to hand when calling. We have guidance on our site to assist you in locating these numbers.
We have a wealth of expertise on cookers (gas and electric) so do please contact us for advice. We are very experienced at helping customers of all levels of competence and will always endeavour to understand your needs and to use language you can understand.