Customer Centre:
Privacy and Cookie Policy
Sussex Cookers aim to provide a secure, safe and convenient online shopping environment. Any information collected on this site is used for your convenience and is not shared with any third parties.

This site encrypts all data to and from the site and has an up to date SSL certificate.

We are committed to protecting our customer’s privacy. We aim to be entirely transparent about any information gathering practices taken place on this site.

In order for us provide effective service the information you provide on this site may be held by us for administration of customers' orders, dealing with enquiries, crime and fraud prevention.

We will not collect any information about you unless it is specifically and knowingly provided by you. The information we collect will be accurate and up to date. You can check this at any time by contacting us.

We have business and technical partners whom we share data with to handle orders, process credit and debit card payments and provide a range of services, including for fraud protection purposes. They are bound by the Data Protection Act and must process the personal information in accordance with this privacy policy.

This website employs industry-standard SSL to provide secure credit card transactions. SSL is a communications protocol for transmitting private information over the internet. When you place an order, your payment details are encrypted and then sent over the internet using a secure connection. No one can read or access the data that is being transmitted by this site.


Our website uses cookies only where they are strictly necessary for your improved browsing experience.

We use cookies to:
  • Remember your settings and preferences during and between visits
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Maintaining your shopping basket and checkout process
  • Determining if you are logged in or not
  • Showing you which pages you have recently visited
  • Allowing you to add comments to our site

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties

Anonymous Visitor Statistics:

In order to be able to provide continually improved customer experience we will be tracking anonymous visitor statistics. This will record the browser and platform being used as well as which pages have been visited and when. These statistics help us channel our efforts in developing the areas of the site which are more frequently used.